- We offer pre-order purchasing on select styles. Pre-order styles are shipped within the timeframe listed upon purchasing. Kindly note, the full amount will be charged to your payment method upon placing your pre-order. You will receive a shipment confirmation email once your shipment has been processed. Pre-order shipping dates are subject to change in some instances. We will notify you with any date changes. We are unable to cancel pre-orders after a shipment confirmation is sent. In the rare case we are forced to cancel your pre-order due to unforeseen circumstances, a refund will be issued to customer.